Determine how to facilitate the speech transcription of Navy Judge Advocate General's (JAG) Corps court cases in real time, taking into account the necessity to decipher complex military terms used throughout the case and the need for observers outside the case to view the ongoing transcript.
I worked alongside the product, engineering, and marketing team at Veritone to design an application that would be incorporated into Navy JAG court cases to allow for real-time speech-to-text transcription over multiple microphones. In this project, I took on a more design-centered role, examining design requirements gathered through interviews and focus groups with Navy JAG officers and translating them into low-fidelity and high-fidelity designs.
During the summer of 2021, I was an intern for Veritone’s Government, Legal, and Compliance team. In a very limited timeframe, I designed a management system for Navy JAG officers to utilize during court cases that would allow them to facilitate the transcription of a case in real-time. On a macro level, I was responsible for assembling the requirements and user research, ideating design solutions, designing low fidelity and high fidelity prototypes, gathering design feedback from peers, and collaborating with a cross-functional team of product managers, engineers, data scientists, designers, and marketing directors on product strategy.
Despite this project being design focused rather than research focused, the challenges presented in the project were unlike any I had experienced in the past, and it helped me grow as a researcher. Here are some key lessons that I learned: